REPAIR PROCESS

Depending on the repair you need, listed below are the typical steps in the repair process that you can expect when you bring your vehicle into Gilbert's Body and Paint in Hayward, CA. 

Step 1 - Estimate:  The vehicle is inspected and relevant data is entered into our system. This data is compiled into an estimate that determines the cost of repairs. However, there is usually hidden damage that cannot be seen until after the vehicle is disassembled. 

Step 2 - Insurance Approval: Once the estimate is completed, your insurance company will review the estimate and determine if the vehicle is repairable. There may be some negotiations on the price and procedures required to repair the vehicle. 

Step 3 - Disassembly: Hidden damage is often found and inner structure repairs are determined. This may require scheduling insurance re-inspection and ordering additional parts.

Step 4 - Order Parts: The required parts for your vehicle are ordered. If a part needs to be special ordered, the order will be placed as soon as possible. Although many parts may arrive very quickly, the repair process cannot begin until the shop receives all of the necessary parts. 

Step 5 - Structure Repair:  The unitized body is returned back to the factory specification. A computer based measurement system, which ensures an accurate repair, is used to analyze the frame of your vehicle.

Step 6 - Body Repair: Exterior panels are replaced and all metal finishing that may be required are done in this phase. The vehicle begins to come back to life as sheet metal is installed and aligned.

Step 7 - Paint: Paint Preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to assure good adhesion when the final top color and clear coats of paint are applied.

Step 8 - Reassembly: Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle's systems are checked during this process. 

Step 9 - Detailing: During the repair process the vehicle accumulates dust from the repairs. It will be cleaned and road tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to it's pre-accident condition.

Step 10 - Completed: When you arrive to pick up your vehicle, the bill is explained and the final paper work is completed.

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Gilbert's Auto Body

2964 Arf Avenue

Hayward, CA 94545

Tel: 510-783-0500

Fax: 510-783-3588

shopinfo@gilbertsbodyandpaint.com

Business Hours

Mon:     8:30 AM - 5:30 PM

Tue:       8:30 AM - 5:30 PM

Wed:     8:30 AM - 5:30 PM

Thu:       8:30 AM - 5:30 PM

Fri:         8:30 AM - 5:30 PM

Sat:        By appointment only

Sun:       Closed